About this position
We are a fun organization, but we are really serious about becoming the best in our business. To help us achieve that, we need you to be very good at what you do (e.g., taking the lead as a business analyst, product manager, enterprise architect, … in bigger projects) and really be motivated to mentor and coach and guide younger colleagues.
You are a true gatekeeper when it comes to the projects you own. You will ensure that everything and everyone runs smoothly to deliver your project successfully from start to finish. To succeed in this, you keep close contact with all the various stakeholders involved (you always know what's going on in their minds), and you can challenge them strategically.
Thanks to your strategic insights, we expect you to be capable of analyzing the situation 'as is' and developing a strategy to get to a 'to be' situation. You can determine your client's long-term direction, taking into account all the elements involved, delighted to deliver something that does create real added value for the customer.
You are someone who knows how to maintain team spirit even in difficult circumstances. You are a go-to person that realizes that the whole is often greater than the sum of its parts. As a result, you teach and encourage others to work better and more efficiently together so you can achieve peak performance as a team.
Besides your job as a consultant at The Master Labs, you are regularly a teacher. This means that you provide training to our customers and partners through our own The Master Labs Academy, the most extensive training provider in business and digital transformation. In addition, in collaboration with our e-learning platform, The Master Channel, we also develop online courses. In this way, we share our knowledge with the outside world, so we don't only bring our people but also the broader business community to a higher level.
Our mountain philosophy
We are looking for a senior consultant, or what we like to call a 'Sherpa', undoubtedly the strong force behind any expedition. The one who carries not only the extra loads but also the one who is an excellent navigator who maps out routes. Thanks to superb guiding and motivational skills, a Sherpa knows how to complete challenging routes and reach the summit. Do you have what it takes to be a Sherpa at The Master Labs?
Here is what we value in you
You are a great problem solver…
and a team player…
but you are also someone who can work independently...
and takes ownership and responsibility for his/her work…
with a real passion for business and IT…
and a skill set to be proud of.
You are verbally strong...
and you should be fluent in Dutch and English, French is a plus.
These are the roles you might perform
Customer Experience Designer
What we offer
You will receive an excellent remuneration package with extra-legal benefits like, for example, a nice company car with a fuel card. Prefer some variation? You can choose a bicycle of your choice via an interesting lease formula. Besides that, we offer you several benefits such as cell phone (and subscription), meal vouchers, health- and group insurance, 32 days of leave,…
You will be working in a friendly, respectful and flexible environment where you will quickly feel at home. With our hybrid work policy, we want to bring together the best of both worlds. We strive for a healthy balance between working from home and our brand new office in the Sleutelstraat in Kontich, the ideal place to meet all your (awesome!) colleagues.
Your growth and knowledge are our number one priority, and we are happy to invest in them. We give you the chance to remain at the cutting edge by improving your knowledge through work, education, and our continuous drive to do better. We continuously invest in personal development by organizing knowledge-sharing sessions and giving you access to different courses, including our own e-learning platform, The Master Channel. At The Master Labs, you will feel that you genuinely contribute and generate value for our clients.